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Creative Caps Inc-Logo

Making your visions come to life

FAQs

Creative Caps Inc

Have a screen-printing and embroidery question? Creative Caps Inc has the answer. Check out these FAQs and give us a call today for more information!

  • What types of products do you offer for screen printing and embroidery?

    We offer a wide range of products including t-shirts, hoodies, hats, bags, uniforms, and more. If you have a specific item in mind, let us know and we'll do our best to accommodate your request. Creative Caps Inc is here to create some of the best promotional items in Benson, NC.

  • What is the minimum order quantity for custom screen printing and embroidery?

    Our minimum order quantity is typically 12 pieces for screen printing and one piece for embroidery. We can discuss the options available.


    According to IBISWorld, the market size of the promotional products industry in the United States is $17.8bn in 2024. If you're one of the many business owners prioritizing their promotional efforts, get in touch with our experts for high-quality promotional items in Benson, NC!

  • How long does it take to complete an order?

    For promotional items in Benson, NC, our standard turnaround time is 10 to 14 business days from the time you approve your proof. Rush services may be available for an additional fee if you need your order sooner.

  • Can I supply my own garments for printing or embroidery?

    Yes, you can provide your own garments for embroidery only. However, please note that we need to inspect the items to ensure they are suitable for the embroidery process.


    Invest in a range of promotional items in Benson, NC with Creative Caps!

  • Do you offer design services?

    Yes, we offer in-house design services to help you create the perfect logo or artwork for your project. Our experienced designer will work with you to bring your vision to life. Choose Creative Caps for high-quality promotional items in Benson, NC.

  • What file formats do you accept for artwork?

    We accept various file formats including AI, EPS, PSD, PDF, and high-resolution PNG or JPEG files. Vector files are preferred for the best-quality results.


    To learn more about our promotional items in Benson, NC, give us a call today!

  • What are your pricing and payment options?

    Pricing depends on factors such as the type of garment, quantity, the number of colors, and complexity of the design. We accept cash, local checks, and major credit cards. Contact us for a detailed quote on our promotional items in Benson, NC.

  • Can I see a sample before placing a full order?

    Yes, we can provide a computer mockup of your promotional items in Benson, NC before proceeding. This helps ensure you are satisfied with the quality and design before proceeding with the full order.

  • Do you offer bulk discounts?

    Yes, we offer competitive pricing and bulk discounts for larger orders. Contact us to discuss your specific needs and receive a custom quote on our promotional items in Benson, NC.

  • What is your return policy?

    As a top-tier source of promotional items in Benson, NC, we strive for 100% customer satisfaction. If there is an issue with your order, please contact us within seven days of receiving your items. We will work with you to resolve any problems, including replacements or refunds as needed. 

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